Question 1

How do I get a quote?

Accepted Answer

Send a legible copy or photo of the document and let us know the required language and deadline.

Question 2

Can everything be done online?

Accepted Answer

Most of the communication and assessment can be done online. For some certifications, an original or notarised copy may be required.

Question 3

How long does the translation take?

Accepted Answer

The turnaround time depends on the language, volume, complexity and required certifications. A specific deadline is provided after reviewing the document.

Question 4

How is the price determined?

Accepted Answer

The price is determined by the language combination, the type and volume of the document, its complexity, the deadline and the required certifications.

Question 5

Is the original document required?

Accepted Answer

For some services, an electronic copy is sufficient, while others may require the original. This is clarified after review.

Question 6

What is an apostille?

Accepted Answer

An apostille is a special form of certification for documents intended for use in certain countries. Whether it is required depends on the country and the type of document.

Question 7

Do you offer an express service?

Accepted Answer

Where possible, fast or express processing is available upon prior confirmation.

Question 8

How do I receive the finished documents?

Accepted Answer

Electronically, from our office, or by courier, depending on the type of service and prior arrangement.

Question 9

How do you protect personal data?

Accepted Answer

Documents are used solely to process your request and perform the requested service, in accordance with our privacy policy.

Frequently asked questions

Useful information

Send us your document and get a personalised quote